BMW of Peabody

BMW Service Center Locations

We have expanded our service department to better service you. We are now open in two convenient locations:

221 Andover Street
Peabody MA 01960
978.538.9900 Voice
978.538.9911 Fax

Monday-Friday 7:00 AM-7:00 PM
Saturday Service available at 7 Centennial Drive

Parts Department
Monday-Friday
7:00 AM-6:00 PM

7 Centennial Drive
Peabody MA 01960
978.532.8300 Voice
978.532.8399 Fax

Monday-Friday 7:00 AM-7:00 PM
Saturday 8:00 AM-4:00PM

Parts Department
Monday-Friday
7:00 AM-6:00 PM

 

When you’re looking for a service department that will get you on the road fast and complete the job right the first time, then you’ve found your home. At BMW of Peabody, we’re more than just a service center. Our 38 Technicians, or how we refer to them, engineers, know each and every detail about the BMW product. Every one of our technicians has been trained by BMW to ensure the highest level of service.

Likewise, we participate in the STEP Experience (Service Training Educational Program). STEP is a prestigious training opportunity available to the top performing graduates of the country's best post secondary Automotive Technical Schools. The purpose of the program is to develop the highest quality service technicians for employment at BMW Centers in North America. We are proud to have over 12 STEP graduates employed at BMW of Peabody.

Our service team speaks for themselves. Be it rain, sleet or snow, you’ll find our talented service advisors are always on the go. Getting people in and out safely is their mission and they go above and beyond 365 days a year. They make servicing your BMW enjoyable and hassle free.

Our unique Service Center takes your service experience to the next level. With fresh gourmet coffee & beverages, complimentary wireless Internet access and a comfortable waiting lounge with direct TV, we make servicing your vehicle at BMW of Peabody a luxurious (and convenient) experience. While you wait, browse through our lifestyle boutique of authentic BMW clothing and accessories. While new items arrive daily, we’re happy to specially order you something from our catalogs, which can be found in the boutique.

Our knowledgeable service advisor team of Kay, Dave and Tom are committed to answering any service questions and fully explaining the services your BMW requires. They make it a goal to ensure your total satisfaction and to keep your BMW running at its peak condition.